For NSW businesses with 10 to 60 staff
Manage psychosocial risk in your business, step by step
Psychosocial hazards are the parts of work that can harm people's mental health: high workload, poor support, unclear roles, conflict, bullying and aggression from customers. Clear Duty helps owners and managers find them and deal with them.
What the law expects
Psychosocial hazards are covered by the Work Health and Safety Regulation 2025 (NSW), Part 3.2 Division 11.
Source: Work Health and Safety Regulation 2025 (NSW), Part 3.2 Division 11.
From 1 July 2026, s 26A of the Work Health and Safety Act 2011 (NSW) requires a business to comply with an approved code of practice, or manage the risk in a way that is equivalent or better.
Source: Work Health and Safety Act 2011 (NSW), s 26A; the NSW Code is approved under s 274.
In NSW, the Regulation applies the hierarchy of control to psychosocial risks: where it is reasonably practicable, change the work itself before relying on training or procedures.
Source: Work Health and Safety Regulation 2025 (NSW), ss 55C(a) and 36.
Our reading of the Work Health and Safety Regulation 2025 (NSW), s 55D, is that an employee assistance program or wellbeing policy on its own is not a control of a psychosocial hazard.
Start with the free check
Eighteen multiple-choice questions, about four minutes. You get a result across six areas, your three biggest gaps, and one thing to do this week for each.
No sign-up to start. It never asks for workers' names or anyone's health information.
Then do the work with the pack
The Psychosocial Risk Pack for NSW is ten documents that take you from finding hazards to reviewing your controls. It is written for an owner or manager with no WHS qualification, and it starts with changing the work, not with training.
Launching soon. Join the launch list
Who this is for
- NSW businesses with about 10 to 60 people, including casuals.
- Owners and operations managers without a safety manager.
- Anyone whose main answer so far has been an EAP or a wellbeing policy, and who wants to check what else is needed.