For NSW businesses with 10 to 60 staff
Psychosocial Risk Pack for NSW
Ten documents that take you through managing psychosocial risk in your business: finding hazards, asking workers, rating risks, changing the work, handling reports and reviewing what you do.
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What is in the pack
- Implementation guide Word
Read this first. How to use the pack, step by step. - Psychosocial hazard register Excel
A register with sixteen common hazards already listed, fields to rate each one and record controls, and a review log. - Risk assessment method and matrix Word
How to rate each hazard, with a simple risk matrix. - Worker consultation pack Word
A worker survey, a focus group guide and prompts for one-on-one conversations. - Control plan templates Word
A plan for each hazard category, starting with changes to the work itself. - Incident and near-miss procedure Word
What to do when someone reports a psychosocial incident or near miss. - Review and revision schedule Excel
A schedule for planning and recording reviews of your controls. - Manager briefing pack Word
A briefing for managers on their part in managing these risks. - Worker communication pack Word
Material for telling workers what is happening and how to raise a concern. - Evidence checklist Word
A list of the records to have ready if an inspector visits.
The hazard register and the review schedule are Excel spreadsheets. The other documents are Word files you can edit.
What the pack does
- Shows you how to find psychosocial hazards in your own workplace, with the workers who do the work.
- Gives you a register with sixteen common hazards already listed, and a method for rating each one.
- Gives you control plans that start with changing the work, not with training.
- Gives you a procedure for reports and incidents, and a schedule for reviewing what you do.
- Gives you a checklist of the records to keep, so you can show what you considered and did.
What it does not do
- It does not do the work for you. You still talk to your workers, decide on controls and make the changes.
- It is not legal advice, and it does not decide whether your business meets its legal duties.
- It is written for NSW only.
Why it starts with the work itself
In NSW, the Regulation applies the hierarchy of control to psychosocial risks: where it is reasonably practicable, change the work itself before relying on training or procedures.
Source: Work Health and Safety Regulation 2025 (NSW), ss 55C(a) and 36.
Our reading of the Work Health and Safety Regulation 2025 (NSW), s 55D, is that an employee assistance program or wellbeing policy on its own is not a control of a psychosocial hazard.
From 1 July 2026, s 26A of the Work Health and Safety Act 2011 (NSW) requires a business to comply with an approved code of practice, or manage the risk in a way that is equivalent or better.
Source: Work Health and Safety Act 2011 (NSW), s 26A; the NSW Code is approved under s 274.
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